1. Acceptance of terms
By accessing norexbio.se or purchasing products, you confirm that you are at least 21 years old and possess the legal capacity to enter this agreement.
2. Eligibility
Access to NorexBio products is restricted to qualified researchers, laboratory professionals, and organisations engaged in legitimate scientific research. NorexBio reserves discretionary approval rights and may request research credential verification.
3. Products and intended use
Products are designated exclusively for in-vitro laboratory research. Products are not for human or animal consumption, diagnostic, or therapeutic use. You acknowledge that products are not FDA-evaluated and cannot diagnose, treat, cure, or prevent disease.
4. Account registration
You are responsible for maintaining the confidentiality of your account credentials and for the accuracy of all activity under your account.
5. Orders and payment
Orders are subject to acceptance and availability. Prices are subject to change without notice. Payment authorisation occurs at the time of order placement. We accept card payments, SEPA bank transfer, and cryptocurrency (BTC, ETH, USDT).
6. Shipping and delivery
NorexBio dispatches orders from Germany to supported destinations. Risk of loss transfers to the recipient upon carrier delivery. NorexBio is not responsible for carrier delays or customs issues beyond our control. Detailed shipping terms are set out in our Shipping Information page.
7. Returns and refunds
One-time replacements are available for transit-damaged items or cold-chain deviations, subject to photographic evidence. Used pens are not eligible for replacement. No refunds are offered for dissatisfaction or misuse. Full terms are set out in our Returns & Refunds page.
8. Intellectual property
All website content, including text, graphics, logos, images, and product documentation, remains the property of NorexBio and is protected by intellectual property law. Reproduction without prior written permission is prohibited.
9. Prohibited conduct
You may not:
- Pursue unlawful purposes through your use of our website or products
- Misrepresent your identity or research credentials
- Interfere with website operations or attempt unauthorised access
- Use automated access methods, scrapers, or bots
- Resell or redistribute products without prior written authorisation
- Discuss, practice, or promote human or animal dosing of our products
- Market products for human consumption or therapeutic use
Violations may result in immediate termination of your account, cancellation of pending orders, and a permanent ban.
10. Termination
NorexBio may suspend or terminate accounts at any time, for any reason, at our sole discretion, including for suspected product misuse or credential verification failure.
11. Referral and partner programme
Participation in the NorexBio Referral Partner Programme is subject to the programme terms displayed on the Partners page. Commission eligibility and payout timing remain at our discretion. Payouts may be withheld, delayed, or forfeited if violations of these Terms or the programme terms occur. Partners bear sole responsibility for their referral content and must comply with applicable advertising and disclosure regulations.
12. Assumption of risk
You expressly acknowledge that your purchase, possession, handling, storage, and use of any products from NorexBio is at your sole and exclusive risk. You waive all claims arising from product use or misuse.
13. Disclaimer of warranties
Products are provided “as is” and “as available” without warranties of any kind. NorexBio disclaims any warranty of merchantability, fitness for a particular purpose, or accuracy guarantee. Any lot records or Certificates of Analysis reflect testing results at the time of analysis and do not constitute a warranty of outcome in your research application.
14. Limitation of liability
To the maximum extent permitted by law, NorexBio's liability is capped at the amount paid for the products giving rise to the claim. NorexBio disclaims responsibility for indirect, consequential, incidental, or punitive damages, regardless of the legal theory of liability.
15. Indemnification
You agree to indemnify, defend, and hold harmless NorexBio, its owners, officers, directors, employees, agents, and affiliates against any claims arising from your use, misuse, personal injury, death, property damage, or any third-party statements about products. This obligation survives the termination of your account.
16. Dispute resolution
Any dispute, claim, or controversy arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of England and Wales. Before commencing proceedings, the parties agree to attempt to resolve the dispute in good faith through written notice and a reasonable period of consultation. You waive any right to participate in any class-action or representative proceeding.
17. Governing law
These Terms, and any non-contractual obligations arising out of or in connection with them, shall be governed by and construed in accordance with the laws of England and Wales, without regard to any conflict-of-law principles that would result in the application of the laws of another jurisdiction.
18. Changes to terms
NorexBio reserves the right to modify these Terms at any time. Continued use of the website or our products after the posting of revised Terms constitutes acceptance of the changes.
19. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
20. Waiver
No failure or delay by NorexBio in enforcing any provision of these Terms constitutes a waiver of that provision or any other. Terms may only be modified in writing by an authorised representative of NorexBio.
21. Entire agreement
These Terms, together with our Privacy Policy and Disclaimer, constitute the entire agreement between you and NorexBio and supersede all prior communications.
22. Contact information
NorexBio
Legal inquiries: legal@norexbio.se
Support: contact@norexbio.se